Book Summary: Digital Body Language How to Build Trust and Connection No Matter the Distance by Erica Dhawan

Digital Body Language How to Build Trust and Connection No Matter the Distance by Erica Dhawan Details & Statistics

Statistics of Digital Body Language How to Build Trust and Connection No Matter the Distance by Erica Dhawan

Best Sellers Rank:

• #288,384 in Books
• #566 in Workplace Culture
• #961 in Communication Skills
• #1,069 in Communication & Social Skills

Customer Reviews: 4.4 out of 5 stars (671 ratings)

Genres: Business, Nonfiction, Leadership, Communication, Self-Help, Psychology, Personal Development

Goodreads Ratings: Average of 3.73 from 1,557 ratings and 202 reviews

Digital Body Language How to Build Trust and Connection No Matter the Distance by Erica Dhawan Quotes

• “Digital body language is the new handshake in our modern world.”
• “Your words may be clear, but your intentions need to be clearer.”
• “Empathy isn’t just spoken; in the digital world, it’s shown through responsiveness.”
• “In digital communication, silence often speaks louder than words.”
• “Respect others’ time by making clarity a priority in every message.”
• “Trust is built in bytes – every interaction contributes to connection or distance.”
• “Consideration isn’t optional; it’s the language of digital kindness.”
• “Your tone may be invisible, but the message behind your words is deeply felt.”
• “To connect is to communicate mindfully, even when miles apart.”
• “In a world where face-to-face is rare, let your digital body language speak volumes.”

Digital Body Language How to Build Trust and Connection No Matter the Distance by Erica Dhawan Table Of Contents

• Contents
  
• Title Page
  
• Copyright Notice
  
• Dedication
  
• Introduction
  
• PART ONE
  Digital Elements of Style
  1. What Is Digital Body Language?
  2. Why Are You So Stressed?
  Navigating Power Plays and Anxiety
  3. What Are You Saying?
  How to Read Between the Lines
  
• PART TWO
  The Four Laws of Digital Body Language
  4. Value Visibly
  Stop Disrespecting Me!
  5. Communicate Carefully
  Think Before You Type
  6. Collaborate Confidently
  Teamwork in a Digital Age
  7. Trust Totally
  Innovate Faster and Further Together
  
• PART THREE
  Digital Body Language Across Difference
  8. Gender
  He Said, She Said, They Said
  9. Generation
  Old School, New School
  10. Culture
  Lost in Translation
  
• Conclusion
  
• Appendix: The Digital Body Language Guidebook
  
• Acknowledgments
  
• Notes
  
• Index
  
• Also by Erica Dhawan
  
• Praise for Digital Body Language
  
• About the Author
  
• Copyright

Digital Body Language How to Build Trust and Connection No Matter the Distance by Erica Dhawan Book Summary

Part One: Digital Elements of Style

In Digital Body Language, Erica Dhawan introduces the concept of digital body language as a new set of communication cues for today’s online interactions. Part One explores the foundational aspects of this concept, beginning with what digital body language means and how it can impact relationships, particularly in professional settings.

Dhawan highlights the importance of clarity, empathy, and respect in digital communication. She discusses the stress and anxiety often associated with remote communication, where nonverbal cues are absent, making messages susceptible to misinterpretation.

Digital body language bridges this gap by focusing on key behaviors, such as the timing of responses, tone in written words, and the proper use of punctuation. Dhawan explains that even subtle actions, like the use of emojis or leaving messages unread, can convey meaning and should be carefully managed. Through real-life examples and insights,

Part Two: The Four Laws of Digital Body Language

Part Two outlines Dhawan’s “Four Laws” of digital body language: Value Visibly, Communicate Carefully, Collaborate Confidently, and Trust.

Each law provides a framework for enhancing digital interactions within teams. In “Value Visibly,” Dhawan emphasizes the importance of acknowledging others’ contributions online, whether through prompt responses or explicit praise, ensuring everyone feels seen. “Communicate Carefully” advocates for clear and deliberate language, avoiding ambiguity and misinterpretation in texts and emails.

“Collaborate Confidently” is about fostering teamwork in the digital realm, which requires structured communication and feedback to prevent misunderstandings and maintain engagement. The final law, “Trust Totally,” discusses building an environment where people feel safe to speak openly, addressing the need for transparency and reliability in digital communication. Dhawan asserts that adhering to these laws helps prevent conflicts and creates a culture of mutual respect, making virtual teams as cohesive and productive as in-person teams.

Each law offers practical examples and strategies, helping teams implement digital body language effectively to strengthen collaboration and productivity.

Part Three: Digital Body Language Across Differences

Dhawan discusses how cultural, generational, and gender factors affect digital communication techniques in Part Three. The effects of various communication styles and expectations in virtual settings are discussed in this section. According to Dhawan, gender patterns may be seen in digital encounters, where males tend to be more direct while women tend to use more emojis and exclamation marks to express friendliness.

She also discusses generational disparities, pointing out that younger digital natives could use casual tones and shorthand while messaging, which older coworkers used to formality can misunderstand.

Dhawan also talks about cultural quirks in digital body language, such as how certain nations’ communication methods may be seen by others as being too formal or abrupt. The third section encourages readers to approach digital communication with an open mind by providing best practices for identifying and overcoming these disparities.

People may promote a more collaborative digital culture in the workplace by enhancing cross-cultural communication and inclusion through active listening, inclusive language, and strategic timing.

About the Author: Erica Dhawan

With a background in leadership and organizational psychology, Erica Dhawan is an authority on digital communication and teamwork. Co-author of Get Big Things Done: The Power of Connectional Intelligence, Dhawan is a highly sought-after speaker and author who has advised top companies globally on how to manage digital teams.

Dhawan grew up in a multicultural environment and uses her first-generation American experiences and professional knowledge to provide advice on how to improve communication in a variety of contexts.

She is a well-known voice in the changing landscape of the modern workplace because of her work, which focuses on using digital body language to establish connection and trust across virtual contexts.

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